Your privacy matters to us. This policy explains what personal data 365pak collects when you use our platform, how we use it, who we share it with and what rights you have over your own information. Please read it fully before creating an account.
Six principles that define how 365pak handles your data
We only collect data that is genuinely needed to operate your account, process PKR transactions and keep the platform secure. We do not harvest data beyond what is necessary for these purposes.
All personal data stored by 365pak is held in encrypted form. Your JazzCash or Easypaisa account details and bank information are never stored in plain text on our systems.
365pak does not sell your personal data to advertisers, data brokers or any other third party for commercial gain. Your information stays within the platform's operational ecosystem.
Access to player personal data within 365pak is restricted to staff who genuinely need it to perform their role — such as support, verification and finance teams. Broad internal access is not permitted.
You have the right to access, correct and request deletion of your personal data. These rights can be exercised through your account settings or by contacting support. We will respond within a reasonable timeframe.
We do not hold your data indefinitely. Retention periods are defined by purpose — transactional records are kept for legal compliance periods; marketing data is removed once you withdraw consent.
365pak is an online gaming and sports betting platform operated exclusively for players based in Pakistan. Our platform provides access to sports betting markets — including cricket, PSL, T20 internationals and football — as well as live casino games, slot titles, fish games and a dedicated mobile application.
For the purposes of this Privacy Policy, "365pak", "we", "us" and "our" refer to the platform operator. "You" and "your" refer to any person who visits, registers on or uses the 365pak website or mobile application in any capacity.
This Privacy Policy applies to all personal data collected through the 365pak website at 365pak.onl, the mobile application available via the /app page, and all associated services including deposits, withdrawals and customer support interactions.
We collect personal data in several ways — information you provide directly when registering or using the platform, data generated automatically through your use of the site, and information shared by payment processors when you make a PKR deposit or withdrawal.
When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or bank transfer, our payment processing partners share transaction confirmation data with us. This includes transaction reference numbers, amounts and timestamps. We do not receive your full mobile wallet PIN or bank login credentials through these integrations.
365pak uses your personal data only for defined, legitimate purposes. We do not process data in ways that are incompatible with the purpose for which it was collected. The table below summarises our primary data uses:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Name, email, mobile number, date of birth | Contract performance |
| Identity verification (KYC) | CNIC, date of birth, name | Legal obligation |
| Processing PKR deposits & withdrawals | Payment details, transaction data | Contract performance |
| Fraud & security monitoring | IP address, device data, bet patterns | Legitimate interest |
| Customer support | Account info, support communication history | Contract performance |
| Platform analytics & improvement | Usage data, session data, game interactions | Legitimate interest |
| Promotional communications | Email, mobile number | Consent (opt-in) |
| Responsible gaming tools | Deposit history, session data, self-exclusion status | Legitimate interest & legal obligation |
We will only send you promotional communications — such as bonus offers or PSL betting promotions — if you have opted in to receive them. You can withdraw this consent at any time through your account notification settings.
Every time 365pak processes your personal data, we do so on one of the following legal grounds:
365pak does not sell, rent or trade your personal data. We share data with third parties only where it is necessary to operate the platform, comply with legal requirements or protect the security of the service. The categories of third parties we work with are listed below.
To process PKR deposits and withdrawals, we share the minimum necessary transaction data with our payment partners — JazzCash, Easypaisa, Raast and banking institutions. These partners process data under their own privacy policies and are contractually obligated to protect the data we share with them.
Live casino games and certain slot and fish game titles are provided by third-party game studios streamed to the 365pak platform. These providers may receive a player session identifier to manage your game session. They do not receive your full personal profile or payment details.
We use trusted third-party providers for server hosting, content delivery and fraud detection. These providers operate under data processing agreements that restrict them from using your data for any purpose other than providing the contracted service to 365pak.
We may disclose personal data where required to do so by a valid legal process — for example, responding to a lawful request from a relevant authority in connection with an investigation into financial crime or fraud. In such cases, we will disclose only the minimum information required.
365pak uses cookies and similar technologies to keep your session active, remember your preferences and understand how players use different parts of the platform. Here is a summary of the types of cookies we use:
These cookies are required for the platform to function. They keep you logged into your account, maintain your session when you move between pages and ensure that your bet slip or game session is not interrupted. These cannot be disabled without breaking core platform functionality.
These remember settings you have chosen — such as your preferred payment method, deposit limit preferences and responsible gaming configurations — so you do not have to re-enter them on every visit.
We use analytics tools to understand aggregated patterns of how the platform is used — which game categories are most popular, which pages take longest to load and where players encounter difficulties. This data is used in aggregate form to improve the platform and is not linked back to your individual identity in our analytics reports.
You can manage non-essential cookies through the cookie preference panel accessible from the footer of the site. You can also adjust cookie settings in your browser at any time. Please note that disabling certain cookies may affect your experience on the platform, particularly if session or preference cookies are blocked.
Keeping your personal data secure is a priority for 365pak. We implement a range of technical and organisational measures to protect against unauthorised access, alteration, disclosure or destruction of your data.
365pak does not keep your data for longer than is necessary for the purpose it was collected. Our retention periods are guided by operational needs and legal obligations, particularly those related to financial record-keeping and anti-money laundering compliance.
When retention periods expire, data is securely deleted or anonymised in a manner that prevents re-identification.
As a 365pak player, you have a number of rights regarding the personal data we hold about you. These rights are set out below. To exercise any of them, please contact our support team through the live chat in your account or via the contact email shown in the footer.
You can request a copy of the personal data we hold about you. We will provide this in a clear format within a reasonable timeframe following identity verification.
If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it. You can also update basic account details directly through your account settings.
You may request deletion of your personal data where it is no longer needed for the purpose it was collected. Note that some data must be retained for legal compliance reasons even after account closure.
You can object to processing based on legitimate interest — for example, direct marketing or certain analytics uses. We will review your objection and cease that processing if your grounds outweigh our operational need.
In certain circumstances — for example, while a rectification request is being assessed — you can request that we restrict processing of your data rather than delete it outright.
Where processing is based on your consent or a contract, you can request your personal data in a structured, machine-readable format to transfer to another service provider if you choose.
365pak is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use the platform in any way.
If we become aware that a registered account belongs to a person under 18, we will immediately close that account, void any associated transactions and delete the associated personal data to the extent permitted by our legal obligations. Age verification may be requested at registration or at any subsequent point during the account's lifetime.
If you believe that a person under the age of 18 has registered on 365pak, please report this to our support team so we can investigate and take appropriate action promptly.
365pak may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable standards. The "Last Updated" date at the top of this page will always show when the most recent revision was made.
Where changes are material — meaning they significantly affect how we process your personal data or alter your rights — we will notify you through a notice displayed within the platform or via your registered contact details before the changes take effect. For minor clarifications that do not change the substance of how we handle your data, changes will take effect upon publication.
We encourage you to review this Privacy Policy periodically to stay informed. Continued use of 365pak after any update constitutes your acknowledgement of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 365pak handles your personal information, please reach out to us through one of the following channels:
When contacting us about a privacy matter, please include your registered account username or mobile number so we can verify your identity and respond accurately. Do not include your full password or payment PINs in any written communication to us.
365pak believes every player should have full visibility and control over their personal data. From updating your account details to requesting a complete data export — all of these options are available to you at any time. Our support team is always on hand to guide you through the process.
Register your free account, make a secure PKR deposit via JazzCash or Easypaisa, and enjoy cricket betting, live casino, slots and fish games — all in one platform built for Pakistani players.
18+ only. Please play responsibly and within your personal budget.